Speakers

Jim Andrews

Rev. Jim Andrews currently serves as the Director of Spiritual Care and Co-Chair of the Bio-ethics Committee for Suncoast Hospice and Empath Health.  He is in his 25th year with Suncoast Hospice, initially serving in their education department and then as a chaplain for many years before assuming his current role.  Jim has a Bachelor’s Degree in Human Development and Counseling Psychology and a Master’s Degree in Religious Studies.  He is ordained with the Federation of Christian Ministries, a Board-Certified Chaplain with the Spiritual Care Association, Board Certified Healthcare Ethics Consultant through the American Society for Bioethics and Humanities, and a Green Belt in Lean Six Sigma. 

Charles Canaan

Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient, outpatient, home and organizational settings.  His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia, a Master of Public Health Degree in Health Promotion and Education and a Graduate Studies Certificate in Alcohol and Drug Studies from the University of South Carolina, and a Coding for Health Care Professionals Certificate from Trident Technical College. He reviews medical utilization data and trends.  He currently provides education and consultation to Medicare Part A and Part B providers with learning needs.

Rev. Dr. Carla Cheatham

Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator.  Carla is a national keynote speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, member of NHPCO’s Trauma-Informed End of Life Care Work Group, former Chair of NHPCOs Ethics Advisory Council, and Assistant Professor for University of Maryland’s MS in Palliative Care.  She publishes books and videos about healthy leadership and organizations, resilience, communication, boundaries, trauma-informed care, post-traumatic growth, grief, service recovery, cultural humility and values-neutral care, emotionally competent professionals and teams, and more.  Learn more at carlacheatham.com or by contacting Carla at 512-527-4455 or carla@carlacheatham.com

Sheila Clark

 Sheila joined CHAPCA’s staff in February 2018 as Director of Hospice Programs and Services. With the retirement of the earlier President and CEO, Sheila was installed by the board as CHAPCA’s President and CEO effective June 2020. During her tenure on staff, she increased membership and made great strides in building stronger relationships with Department of Managed Care and California Department Public Health. Sheila has a built a top-rated educational products and services for patients, families and providers. 

Sheila has more than 25 years of progressive experience in leading hospice and palliative care programs in California. 

Carmen Dixon

Carmen Dixon is the Nurse Consultant/Training and Education Liaison for the Office of Medical Marijuana Use. She is tasked with providing education and information about the Florida Medical Marijuana Program and conducting outreach efforts to inform doctors, nurses, patients, law enforcement and caregivers about the medical marijuana program.

Carmen has worked with the Department of Health since 2017. Prior to that, she was an ICU/Trauma Nurse for more than 15 years. Carmen enjoys cheering for the 2x Superbowl Champions, the Tampa Bay Buccaneers, watching college football, spending time with her family and her puppies and she loves all things Disney and Golden Girls.

Danielle Eaves Hernandez

Danielle Eaves Hernandez is a Certified Child Life Specialist, Therapeutic Recreation Specialist and certified in Public Health in Jacksonville, Florida. Danielle has worked at Community Hospice & Palliative Care since her graduation from University of Florida in 2008. Danielle received her Master in Public Health from University of North Florida in 2017. She works with pediatric hospice and palliative patients in the community-based setting and formerly supported children and grandchildren of adult patients. She currently serves on behalf of the Association of Child Life Professionals on the Pediatric Palliative Care Taskforce for the National Hospice and Palliative Care Organization. Danielle also is the program manager for Northeast Florida for Child Life Disaster Relief and has deployed to support children impacted by hurricanes and earthquakes with the American Red Cross and Children’s Disaster Services.  Her mission is to raise awareness of the role child life specialists serve in palliative and hospice care both as an integral member of the interdisciplinary palliative team as well as the importance of the child life specialty profession outside the hospital walls.

Dan George

Dan George has been with the Medicare program since 2004. In 2008, he became part of Palmetto GBA’s Congressional Unit. This unit handled complex inquiries for Part A, Part B and Home Health and Hospice. His experience is extensive in, but not limited to, coverage polices, compliance, billing, enrollment, and systems. In 2007 and 2008, he was a manager for Palmetto GBA’s Beneficiary Call Center. Prior to working with Medicare, Dan worked in skilled nursing facilities for 12 years. He directed Dietary Departments, which included participation in nutritional assessments, care planning, wound rounds, and patient documentation.  Since late 2012, he has been a part of Palmetto GBA’s Provider Outreach & Education Department, focusing on Home Health & Hospice.

Teena Gosse

Teena Gosse has been a registered nurse since 1994, having graduated from The Salvation Army Grace General Hospital School of Nursing in Newfoundland, Canada.  Teena’s entire nursing career has been devoted to the care of our senior population, including management work in assisted living, nursing long-term care, and hospice.  Teena moved to Florida in 2009 and has been a Patient Care Manager with Trustbridge Hospice for the last 5 years.  As the leader of a multidisciplinary care team, Teena is well versed in the challenges of staff productivity and is seasoned in the use of Homecare Homebase.

Joe Hamilton

Joe Hamilton, LMT, CMT is a Licensed Massage Therapist with close to 40 years experience and is the former owner of Hamilton Therapy, Inc., a myotherapy rehabilitation facility in South Florida. Joe is also a stress reduction coach, a certified breath work instructor, and a certified meditation teacher who has trained with some of the greatest Masters from India.
He has also lectured on massage therapy, stress reduction techniques, and the use of breath work, guided imagery and primordial sound therapy as applied during the difficult end-of-life process. He works for Trustbridge, which includes Hospice of Palm Beach and Hospice of Broward County, and Hospice by the Sea patients and their families. Joe has lectured at local hospitals for doctors and nurses and is currently working with Trustbridge Fellowship physicians on the importance of using stress reduction techniques to avoid compassion fatigue and burnout. Joe has also lectured at various South Florida rehabilitation centers, technical schools, colleges, Hindu and Jewish temples, church groups, and interfaith events as well as the Myotherapy Institute in Washington D.C.

Jon Higgenbotham

With his Bachelor of Science in Nursing from Baylor University, Jon worked exclusively on the pediatric acute and emergency side of the world for 7 years before switching over to healthcare technology.  He worked as an Implementation Consultant, Business Development Representative, and the Vice President of Business Development where he currently serves at Homecare Homebase. He had a short stint as the Senior Vice President of Strategic Operations at Choice Health at Home where they implemented HCHB during his tenure.

Melynda Lee

Melynda Lee, MBA, MA, has been a SimiTree leader for 7 years and is a nationally recognized expert in home and community-based services (HCBS) leadership development, strategic growth, and learning strategy, as well as communications and public relations. Melynda previously served as a hospice administrator and HCBS development executive in Florida and Georgia for 8 years and is a former board member and education committee member for the Georgia Hospice and Palliative Care Organization. She is a co-founder of the Greater Atlanta Hospice-Veteran Partnership. Melynda is an expert trainer of HCBS professionals, and frequently serves as faculty at state and national association conferences, including NAHC and NHPCO.
Before making a career change to healthcare, Melynda served in leadership for 10 years with The New York Times Company. A 2017 recipient of the Digital Marketing Certification from Cornell University, Melynda excels in the assessment of program development to improve competitive strategies for growth, learning, and innovation. In 2019, Melynda received a certificate in Instructional Design from ATD.
Melynda earned a BFA in advertising design from the University of North Florida, and an MBA from Webster University, where she also earned an MA in HR Development in 2022. She completed the Management Development Program at Northwestern University, Kellogg School of Management, the Executive Development Program of the American College of Healthcare Executives, and the Executive Development Program at the American Press Institute.

Rayna Letourneau

Rayna Letourneau, PhD, RN, has made it her work’s purpose to create a highly educated, competent nursing workforce and advance the impact of nursing on the health and wellness of our nation. Dr. Letourneau’s scholarship focuses on nursing workforce development, transition to practice, nurses’ health and wellness, and quality and safety education for nurses.
Dr. Letourneau is the Executive Director of the Florida Center for Nursing, an assistant professor at the University of South Florida College of Nursing and the Founding Director of the USF College of Nursing’s Office of WIRES™. She has more than 20 years of nursing experience with a clinical background in emergency nursing and thirteen years of undergraduate and graduate nursing and interprofessional teaching experience in Rhode Island, Massachusetts, and Florida.
She earned her Bachelor of Science in Nursing and Master of Science in Nursing Administration from the University of Rhode Island in 2002 and 2008, respectively. In 2017, she earned her PhD in Nursing from the University of Massachusetts Dartmouth. She’s earned a certification in online teaching from the Online Learning Consortium.
Dr. Letourneau is a founding member of the Nursing Action Coalition of Florida. She is an appointee to the Quality and Safety Education for Nurses (QSEN) Academic Task Force Advisory Board and a member of several professional organizations. Additionally, Dr. Letourneau serves as a member of the advisory board for the TruMont Apprenticeship Committee.

Judi Lund Person


Judi serves as a key contact with the Centers for Medicare and Medicaid Services, interfacing with hospice payment policy, Part D, survey and certification, contractor management, and program integrity functions, among others. She also represents hospice and palliative care with the Government Accountability Office (GAO), the Medicare Administrative Contractors (MACs), the Drug Enforcement Administration (DEA) and other federal agencies and many national organizations. Recent issues include working with the GAO on a study for elder abuse and neglect in hospice, discussions with CMS on the implementation of the HOSPICE Act, including surveyor training and enforcement remedies, advocating for a new process for Part D notification of hospice election, addressing confusion about attending physicians, and ongoing work with the Medicare Administrative Contractors on hospice payment policy issues.
She works daily with hospice providers and state hospice organizations on the ever-increasing array of regulatory and compliance issues and translates complex regulatory language into actionable “plain English” for hospice providers. She works with her team at NHPCO to develop regulatory and compliance tools for hospice providers each year, including the new Hospice Survey Readiness and Response Toolkit, State/County Wage Index and Rates each year, and the refresh of the regulatory pages of the NHPCO website, creating the NHPCO Regulatory and Compliance Center.
Judi graduated with honors from the University of North Carolina at Greensboro with a degree in Sociology and has a Masters in Public Health from the University of North Carolina at Chapel Hill. She holds a Certification in Healthcare Compliance.

Paul Malley

Paul Malley is president of Aging with Dignity and directs its day-to-day activities and oversees its education, research and training programs.  He has served Aging with Dignity since 1998.

Oralea Marquardt

Oralea Marquardt, a Licensed Clinical Social Worker, earned her Master in Social Work from Walden University, concentrating her studies in medical social work practice, palliative care, and grief and loss.  A long-time advocate for families coping with rare, serious illnesses, Oralea currently serves as the President on the Board of Directors for the National Association of Tay-Sachs and Allied Diseases Organization and is on the advisory board for the Matthew Forbes Romer Foundation, where she assists in developing nursing school training programs that simulate in-home family care. Oralea is a member on the National Hospice and Palliative Care Organization’s (NHPCO) Pediatric Advisory Council and serves on their pediatric e-journal workgroup. Oralea has written articles about pediatric palliative care and the family experience for the Hospice and Palliative Care Section of the American Academy of Pediatrics, NHPCO, and Courageous Parents Network.  Oralea lives in Palm City, Florida where she and her husband are raising their two children. 

Mary Lynn McPherson

Mary Lynn McPherson, Pharm.D., MA, MDE, BCPS, CPE, is Professor and Executive Director, Advanced Post-Graduate Education in Palliative Care in the Department of Pharmacy Practice and Science at the University of Maryland School of Pharmacy in Baltimore. Dr. McPherson has a Master’s degree in Instructional Systems Development, and a Masters in Distance Education and e-Learning. Dr. McPherson has maintained a practice in both hospice (local and national) and ambulatory care her entire career. Dr. McPherson teaches extensively in the Doctor of Pharmacy curriculum on pain management and end of life care, including didactic and experiential content. She is the Program Director of the Online Graduate Studies in Palliative Care at the University of Maryland, Baltimore. This includes five Graduate Certificates in Palliative Care, a Master of Science degree, and a Doctor of Philosophy degree. She also developed one of the first and few palliative care pharmacy residencies in the U.S. Dr. McPherson has won numerous awards for teaching, and her innovative practice in end of life care. She has published numerous articles, chapters, and four books including the second edition of the best-selling “Demystifying Opioid Conversion Calculations: A Guide for Effective Dosing.” 

Andrew Molosky, MBA, FACHS

Andrew Molosky is the President and Chief Executive Officer of Chapters Health System. As a routinely engaged consultant, speaker and mentor, Andrew is modeling and leading innovation across several industries concurrently.

Andrew has served in executive leadership for the more than 20 years spanning an array of geographies and organizations including publicly traded, privately held, and not-for-profit.

Andrew completed his undergraduate degree cum laude at the University of Toledo, with a Bachelor of Science in Clinical Exercise Science and Cardiac Rehabilitation. He received his Master of Business Administration from the Ken Blanchard College of Business at Grand Canyon University in Phoenix. He holds his Fellowship from the American College of Healthcare Executives and is a Certified Hospice and Palliative Care Administrator. In addition, he has certifications from the Duke University Palliative Care Partnership and the Hospice Education Network.

Jacki Nardone, LCSW, ACHP-SW, CCAT

For 25 years, Jacki Nardone has worked with individuals and families as they cope with trauma, loss and grief. Her compassion is readily evident to those who seek counseling through Treasure Coast Hospice.    Jacki has assisted hundreds of people navigate through their grief while guiding them to healing.  Jacki has helped to expand the unique offerings that the organization makes available to children, teens, adults and families who are coping with loss. Jacki has provided numerous trainings on grief and loss to other mental health providers and school counselors. She is a qualified supervisor for professionals seeking licensure in Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling and leads a team of licensed counselors and therapists who all work to support the grieving needs of the Treasure Coast community

A Licensed Clinical Social Worker in the state of Florida, Jacki holds a Master Degree in Social Work from Barry University. Most recently, Jacki received the Accreditation in Clinical Hospice & Palliative Care in Social Work and National Clinical Certification in Adventure Therapy. These have allowed her to bring her knowledge of clinical social work and adventure to the many clients and professionals she works with. Jacki is very excited to share her knowledge and expertise with other professionals that truly are passionate about supporting grieving children and families.

Sarah O’Brien

Sarah O’Brien, BSN, RN, is the Clinical Operations Manager for CareXM (and happens to be a Florida resident!). At CareXM, she provides solutions expertise to provider organizations or agencies “onboarding” with the company. in this capacity, Sarah is a well-traveled – literal and figurative – representative of the company. In addition to her client-related work, she provides industry insights via webinars, such as with Hospice News and Home Healthcare News. As a working clinician, Sarah has Emergency Room expertise, in both fixed and traveling capacities. She has served as lead volunteer for the American Diabetes Association in her home of Jacksonville, Florida.

Dalila Santos Rodriguez

Dalila Santos earned her Bachelors of Science in Nursing from Indian River State College. She is board certified through the Pediatric Nursing Certification Board.  Dalila brings her extensive knowledge of pediatric to our hospice pediatric patients as well as children receiving palliative care through the Partners In Care: Together For Kids (PIC) program.  Dalila has expanded the community partnerships with Treasure Coast Hospice ensuring that the children and families receive care that supports and surrounds the entire family unit.  Dalila was instrumental in developing a summer bash party for our children in a medically safe environment while bringing fun to the entire family.  Dalila enjoys everyday life with her family and friends while spending time camping, dancing, and exploring hidden gems in Florida. 

Leah Stapleton

Leah Stapleton, B.S. CCLS, is a certified child life specialist at Community Hospice and Palliative Care. Leah has been practicing in the child life community since 2015, first within the hospital setting and starting in 2019 with Community Hospice in Jacksonville.
Leah serves the pediatric hospice and palliative population to provide child life services and psychosocial support to patients enrolled at Community Hospice in northeast Florida. 
 Leah has been part of the Association of Child Life and Florida Association of Child Life. Leah has been involved in volunteering at Camp Blue Skies for adults with disabilities and Legacy Retreats with Inheritance of Hope for young families facing a parent with terminal illness. 
Leah continues to work to be more confident in presenting skills and learning from colleagues at various conferences. 

Kelley Thompson, LCSW, ACHP-SW, CCAT

Kelley Thompson is a Licensed Clinical Social Worker in both the State of Florida and Georgia. Kelley earned her Master’s Degree from Barry University in Miami, Florida. She has extensive experience working with both Mental Health and Grief and Loss. Kelley has served in both clinical and leadership capacities over her 20+ years and is an active member of the Treasure Coast Hospice Ethics Committee. She is a Qualified Supervisor offering supervision for those seeking Licensure in the State of Florida. Kelley has earned her certification as an Advanced Certified Hospice and Palliative Social Worker through the NASW. With her love of the outdoors and belief that nature can heal, she has earned the National Certification in Clinical Adventure Therapy and has recently developed an Adventure Therapy program at Treasure Coast Hospice in SE Florida. With practical working knowledge of grief and loss, Kelley has presented at numerous venues and to varied populations sharing her expertise. Remaining authentic to herself, Kelley has found a way to combine both her love of adventure and her desire to positively affect others.

Kelley has lived in South Florida for the past 17 years. She is an animal-lover (especially her 3 dogs) and an avid outdoors woman who enjoys paddle boarding, sky diving, sailing, trekking and hiking. She and her husband share a love of travel, consider themselves “foodies” and have traveled all over the world seeking out new experiences.

Emmalee Tresnan

Emmalee Tresnan, B.S. CCLS, is a certified child life specialist in the community-based hospice and palliative care setting. Emmalee is currently completing her master’s degree in social work. Emmalee has been certified and practicing in the child life community for over six years. Currently, Emmalee serves the pediatric hospice and adult hospice/palliative population to provide child life services and psychosocial support to patients enrolled at Community Hospice in northeast Florida. Emmalee had been part of the Association of Child Life, Florida Association of Child Life, Red Cross volunteers and a Child Life Disaster Relief member. Outside of Emmalee’s work in hospice she focuses on volunteering her services to children affected by disasters and children enrolled in a community bereavement camp. Emmalee has focused on presenting at a variety of conferences to educate and advocate for children facing their own death, the death of a loved one, or parent/guardian. 
 

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