MAY 21 & 22, 2015  |  Hilton Orlando

Growing case loads, daunting amounts of documentation, and emotionally charged patient/family encounters can make it difficult for healthcare professionals to clearly paint a picture of the quality care being provided. The way a clinician speaks about the services they deliver is as important as the documentation they submit. Savvy managers and leaders must know how to foster positive attitudes in employees to help them to cope and flourish during times of extreme change.

Florida Hospice & Palliative Care Association 30th Annual Forum – “Painting the Picture: Messaging Metrics & Mission” embraces the important challenge of effectively messaging and measuring what we do to create a complete and beautiful portrait of quality patient care.