Crucial Accountability (Opening Plenary)
FHPCA Justin Hale is back for Forum 2017, this time to present a straightforward, step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.
Practicing Compassion (Closing Plenary)
The key to better care is compassion. Dr. Betty Ferrel will explore ways to offer compassion not only to patients, but also caregivers, our colleagues and ourselves. We will also consider what we can do to create and foster communities of compassion.
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