MAY 21 & 22, 2015  |  Hilton Orlando

Growing case loads, daunting amounts of documentation, and emotionally charged patient/family encounters can make it difficult for healthcare professionals to clearly paint a picture of the quality care being provided. The way a clinician speaks about the services they deliver is as important as the documentation they submit. Savvy managers and leaders must know how to foster positive attitudes in employees to help them to cope and flourish during times of extreme change.

Florida Hospice & Palliative Care Association 30th annual Forum Painting the Picture: Messaging Metrics & Mission embraces the important challenge of effectively messaging and measuring what we do to create a complete and beautiful portrait of quality patient care.

 

Who should attend: 

Nurses, physicians, social workers, chaplains, complementary therapists, marketers, and leadership working in, or wishing to know more about, end-of-life care. There is also a Palmetto GBA offering for those working in Compliance & Quality field.

 

What attendees said about the 2014 Forum:

“Excellent speakers! Great topics. Only wish I could have attended them all.”

“I had a great time, and actually enjoyed this more than I enjoyed the National Conference that was held in Orlando two years ago. Thank you.”

“This conference was relevant, interesting, and informative. I brought home a LOT of information that I can put into practice right away!”

“This was a wonderful conference! I really enjoyed the speakers, the modules, and networking with local and other vendors.”

“This was my first Forum and I am excited to attend again next year even if I have to pay for it myself.”